NETWORK MONITORING AND MANAGEMENT FROM PEGASUS TECHNOLOGY SOLUTIONS

Monitor, Detect, and Defend Against Cyberthreats

Every business needs to take a comprehensive and proactive approach to network security. Companies must do more than implement security tools. They need to develop a strategy that protects the network, cloud resources, and critical endpoints.

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Taking Over the Job of Monitoring and Managing Your Network

Our Network Monitoring and Management services go above and beyond standard monitoring tools because of our ability to help improve your company’s overall security posture. With Pegasus, you get Managed Detection and Response and a 24/7/365 Security Operations Center (SOC) Team. Not only do we help protect from ransomware and cyberattacks, but if a breach does occur, our team has the processes in place to take immediate action to remediate and mitigate the impact on your business.

We are an Accredited Managed Services Provider with:

State-of-the-Art Operations Center
Cutting-Edge Technology
24x7x365 Remote Help Desk and On-Site Support
24x7x365 Real-Time Network Monitoring
Experienced, Certified Technicians and Engineers
Dedicated Account Managers
Predictable Monthly Cost and Scalable Level of Service
Remote Issue Resolution More than 90% of the Time
Easy-to-Understand, Graphical Performance Reporting

Benefits of Pegasus Network Monitoring and Management

Slash the Costs of Technology

Managed server and network services from Pegasus lower or eliminate the capital costs of purchasing and provisioning server hardware, software, and network resources. We’ll also lower the ongoing operating costs of hiring IT experts and ensure everything’s running at peak performance.

Pick the Best Service Fit

Pegasus offers tiered service levels to ensure that you’re engaging us to deliver exactly the services you need. Each level of service has its own tiered SLA.

Support You Can Count On

Server and network support is available by phone or live remote control. Our support engineers remotely diagnose and resolve network issues more than 90% of the time. On-site support is there whenever it’s needed, no matter the hour.

Emergency and Response Time

We guarantee our response time to be within the timeframe outlined in your plan. Once we learn of an issue, we determine if the issue can be resolved remotely or if an on-site visit is necessary. Either way, our goal is to keep you up and running 24/7/365.

Be Certain of Peak Performance

Pegasus constantly monitors every functional network component: routers, firewalls, switches, IP-based phone systems and more. We’re just as vigilant with critical desktop events and mission-critical applications, anti-virus, and software patch alerts.

Safety and Security Best Practices

We monitor and remove spyware, adware, and viruses before they can cause damage. We audit patches, ports, passwords, and firewalls. We manage all your assets, track warranties and service contracts, and provide security updates and software installations.

Our Network Monitoring and Management Services include:

Anti-Virus Definition Alerts
Security
Upgrade Alerts
Asset Management and Inventory
Dedicated Account Management
Full Reporting
Online Trouble-Ticket Management

“When our backs were against the wall in a potentially devastating way due to this Ransomware attack, the Pegasus MSP Team instantly reinforced our decision to trust them with our IT. I do not hesitate to give Buck Jones and the entire Pegasus team my full endorsement. We are proud to call Pegasus Technology Solutions the Official Managed IT Provider for the Frisco RoughRiders.”

--Andy Milovich, Former President & General Manager
Frisco RoughRiders Baseball

Why Trust Pegasus Technology Solutions to Manage Your Servers and Networks

Networks have a lot of moving parts: servers, storage, firewalls, routers, switches, load balancers, and more. Pegasus takes responsibility for them all. We’ll provision, secure, and inventory your network equipment and systems, make sure all drivers and software are up to date, manage your licenses, integrate them with your existing equipment, and much more. No matter what kind of network architecture you have, from the simplest LAN to the broadest hybrid, Pegasus is there to keep it running at all times.

At Pegasus, we take a preventative approach to network security. Cybercrime is increasing and hackers are constantly evolving their tactics, so it’s imperative to partner with a Managed Security Provider that stays on top of the latest attack vectors and trends. Our team is constantly monitoring your environment on your behalf to help you trust that we have your back.

Frequently Asked Questions

What is network monitoring?

Network Monitoring is the part of network management that identifies network issues before they can become a liability. These problems could be issues with performance, component failures, or suspicious activity. Network monitoring enables your company to be proactive by preventing unscheduled downtime and system failures.

What should I look for in network monitoring and management?

Network monitoring and management should provide 24/7/365 supervision of the network. It should provide alerts so your company can conduct preventative maintenance and perform upgrades on network components. You should be able to track and evaluate your network assets, as well as detect ransomware and other types of malware.

Why should I go to an MSP for network monitoring and management?

Network monitoring and management can be a full-time job. Working with an MSP frees up your IT staff to do more fulfilling work. The right MSP will also leverage a fully staffed security operations center (SOC), a resource which is out of reach for most companies. Network monitoring and management services are cost-effective, lowering capital expenses and shifting them to predictable operating expenses.